Frequently Asked Questions

So - What Can I Do On ValueJockey.com?

We are a community forum for finding those who can help with values, history, tips and helpful information or a little bit of everything on just about anything. You never know how much those treasures may be worth sitting in your basement, in your attic, or in the back of your closet.

Or if you'd just like to learn a little more about what you may really have.

Post pictures and tell what you know about the item, ask questions and start a discussion. And all without revealing any personal information. Our members are made up of everyday folks like yourself along with professional appraisers, collectors, business owners and hobbyists.

Add a direct link to an active classified or auction site where you may be running ads if you are looking to sell your item.

Talk about your business while helping others. Share your knowledge, mention your company or organization while answering questions relating to your field.

Link your member name to your business websites, blogs, social network pages, such as Twitter, Facebook, LinkIn and others.

We will offer a professional listing directory of professional members with logo links embedded to their websites along with information describing their knowledge to help you determine if they can help you further with your items.

Find people with the same interests, hobbies or business connections.

We have low cost advertising opportunities, including no cost opportunities for classified ad and auction companies. Read more

Become a ValueJockey too!

List each item with a good descriptive title, product description, upload up to four photos, ask questions and more. You can add additional information at any time if you should forget an important detail, need to add pictures or you would like to reply to another members feedback. Additions are indicated with the time and date.

Help Other Members! All members, no matter what your level of expertise, hobby or interest can offer values and tips. Each post has a feedback form to share what you know. All values given are then shown as the "Average ValueJockey Price".

Come up with a new product that you would like feedback and exposure on? List these too and ask for feedback from other members.

Tried selling already but had little success? Place your item on ValueJockey, see if someone can suggest a value, tell you more about it or offer selling tips. Then return to list again on your favorite auction or classified ad venue.

Do I need to register?

Everyone has the ability to view items and feedback, but only registered members can post listings, suggestions of value, comments and information to other members.

Is there a charge to sign up and use ValueJockey.com?

No - ValueJockey costs nothing to use.

How do I use your search function?

Whether you are trying to decide on a category for your own item or to help another member, find a sub- category by starting with the main categories listed on the left of every page. Or search by keyword using the drop down box at the top right of every page.

An advance search is also available to search by zip code, within a mileage radius or by price.

Visit the "How To" page for additional helpful information on posting products and using our category search.

How many categories can I list my product under?

Please choose only one category per item.

How many pictures can I upload for my item?

You can upload up to four photos for each individual post. If you are posting a service, choose a photo representing your business, but always make certain that you are not breaking any copyright laws. You can edit your photos at any time and add photos with a maximum of four per listing.

What if I have a problem uploading my photos?

Photos are available to view when initially posting your item. You are able to remove, edit and manage your photos whenever you need to by logging into your account, choosing the item to edit in your product lineup and selecting "Manage Photos". There is also a link to a resizing service for your photos available at no charge. This website is not affiliated with ValueJockey, but is added for your convenience.

If you need help placing an ad, working with your photos or have any questions, please contact our support department. For the quickest response contact us at support@valuejockey.com.

I am having a problem staying logged in while adding products and giving feedback to other listings.

Individual computers have their own set time for logins. To stay logged in for up to two weeks on ValueJockey.com, check the box under your password that sets the "Remember Me" feature. You should remain logged in for as long as you need to be, up to the two week period. Or, to log out yourself at any time, click on the "log out" link at the top right corner of any page when you're ready.

Who are the Ad Partner Companies that display in my account?

For your convenience, you'll find a listing of great classified ad and auction companies featured on our Ad Partner page. You will also find one or more of these companies displayed in your account when logged in. They are displayed should need a place to sell your items. We are not affiliated with these companies, but list them as a service to our members.

How long will others see my listing?

Listings never expire on ValueJockey and display as a research tool for others to help determine the value of their items. You will continue to receive an email notice for any activity on your listing. But, you can login to your account at any time to edit your contact preferences if you wish to stop receiving notices of activity on your listing.

Can I delete my listing?

Postings cannot be deleted after final submission and will be removed only by ValueJockey when in violation of our policies. The original listing cannot be edited, but you can add additional details plus add or delete your photos whenever you'd like. Just log into your account and choose the item you wish to work with. If you choose to stop receiving email messages connected with your ad, you can change those preferences in your account at any time.

What if I don't receive any feedback or value suggestions?

Your listing stays on indefinitely. An email notice will be sent to you every time a feedback is posted. In some cases, it takes a time for the right member to discover your listing, look for the right sources to research your item, etc., to suggest values and offer feedback. Depending upon the item you're listing, some take a while to make sure the answers given are as accurate as possible. Keep your email feedback capability active so you can receive notice of responses as soon as they are posted.

And depending upon the item, especially antiques and items from popular manufacturers, photos do not always tell the whole story. You can expect that sometimes other members will respond with specific questions about your item so that they can offer a better response. There are always items that are impossible to tell from a photo, but you may still benefit from feedback on some aspect of the item.

Remember also to take advantage of adding a link to classified ads or auctions you may be running at any time for extra exposure.

How many replies can I make to another members listing? What if I only have limited experience with an item or consider it only a hobby?

Post value suggestions to as many items as you would like. No matter what your level of expertise, help members with what you can. There is a easy scale for you to indicate your level of certainty about the price value. You can edit or add additional feedback to the same listing at any time.

How do I report inappropriate or fraudulent listings?

Use the online "Report Abuse" link available with all postings that will send a flagged item message to report inappropriate, offensive or suspicious listings to our management for an investigation. Please use care when flagging items, as we take all abuse reports seriously. Please refer to our Terms of Use Policy for a listing of prohibited and restricted items.

How are flagged items handled?

The staff at ValueJockey may permanently remove members and block use of the site when we determine that they have violated our terms or utilized our site for reasons prohibited according to our Terms of Use Agreement. We will remove listings, feedback and delete memberships at any time when we determine it is in the best interest and safety of our members and visitors.

Can I list items under a business name?

You can register any user name you choose as long as you do not violate our Terms of Use Agreement. Businesses may not post a listing for their business, but are welcome to help other members while mentioning their company or organization.

Can I use a posting agent?

ValueJockey does not allow the use of posting agents.

Are you allowed to sell items on ValueJockey? When posting something, does that mean I'm putting it up for sale?

ValueJockey members do not directly buy and sell on our site. We leave that to the expert classified and auction sites available online and through traditional newspapers, etc. But when posting an item, you can add a link to an existing online ad. Or simply receive feedback and value suggestions on ValueJockey to help you can prepare to sell it when you're ready.

Need help finding a classified ad or auction service to sell your items? Visit our Ad Partner page.

How do I suggest new features or let you know what would make the site better? What if I want to report an error on the site?

Please feel free to email us with things that you would like to see on the site. We love feedback!

And please let us know if you have experienced a problem while on our site or wish to report an error. ValueJockey was built to be a helpful forum for our members.

To reach us, the quickest, simpliest method is to fill out & forward the form located on the Contact Us page.

The Professional Member Directory

Ready to Sell? Visit Our Ad Partner Listing

The ValueJockey.com Blog